Selected work
Projects
BAM Web & App
Designing reporting tools that simplify decisions for a banking agent network. 17 complete flows delivered to production for Banco Agromercantil de Guatemala.
Sura Insurance Web Quote
Simplifying insurance quoting — until real users had the final word. A case study in honest design and surfacing business risk before it reaches production.
Songkick Web Redesign
Redesigning trust and discovery for 15M live music fans. 4 out of 5 users successfully completed concert search tasks in usability testing.